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Culture = group agreement to ritual. Corporate culture is no different to that in a petre dish. Same - same but different. DO - Learning, supports the strengthening of workplace culture through employee selection , training and identity empowerment. How your premisis looks, how the corporate values you have or are evolving are interpreted. If your team were a tribe what would it look like and be like? Does your business experience fluctuation of seasonalilty that translates into a very different summer tribe to winter tribe? Many of my adventure tourism clients experience this. Imagine a ski field every day in winter. Pre dawn early starts... The groomer team coming off shift with ice-laden beards and carhardts - the break of day often, way sub zero. Or being the food and beverage manager with the fluctuating need for staffing and production levels on powder days risking the wrath of the local ski god community. Compared to the summer tribe maintenance works and marketing teams where starting later and bbqs on the deck in casual clothes typify a Friday at work.. Perhaps your business is skydiving and it's September equinox. How do you keep the tandem masters, manifesters and camera people happy when mother nature does her thing every spring and blows hard day after day? Or you are a local council and the land use has changed from sheep farming to dairy and your water table level has risen and you flood risk has tripled along with angry farmers that your customer service team are dealing with one more time with feeling. When I worked with Progressive Enterprises my favorite job title was that of the space manager. Everyone wants to be a spaceman right? In the real world there are more of them than you think. They hold the golden key to brand management. Whether your product is displayed, stocked or not. If it is at eye level, on the ends or perhaps a scan back deal has been struck. On a bad day the spaceman runs a nationwide special on coackroach bait... except there are none of the varmints in the South Island. Or the hotel chain where everyone wears the same uniform in all properties regardless of global location , or climate. Corporate culutre can be visable in how individuals take their breaks. How meetings are held, what and when uniform items are worn. How does your team idenitfy as your organisation? What perks and quirks are typical in your workplace? What do your staff social functions say about you? How do you interact with your customers and key stake holders? DO you know what your tribe looks like, feels like and acts like? What bits can you encourage and how DO you enculturate new members to your team. This week I've been supporting the move of an organisation into a new office. Interpreting the challenge to raise the professionalism of a team. Time to lose the mis-matched coffee mugs, add some plants and ensure office colours reflect the brand. Will it be of value? It will be a message to those within and external to the organisation. Culture is the story we tell as a group that defines who and what it is that we are. What are you like?
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