" Lisa connected with a group of Engineers and taught them to think differently about how they were communicating with others both internally and externally. It was great how Lisa was able to pass on the message and provide some useful tools to work with."
NEIL JORGENSEN ASSETS GROUP MANAGER WAITAKI DISTRICT COUNCIL
CUSTOMER CAREDO Serve - Us:
Customer Care Workshops.
Handling difficult customers or challenging situations. Making your product and service pop. Customer Service workshops focus on how you may create unique service, tips for selling and up selling and ways to motivate your people to DO it with style. Retail, tourism, hospitality. Local government customer service. Food and beverage service. Professional services. Any where you serve. |
LEADERSHIPLeadership skills:
The art of getting someone else to do something you want done because he wants to do it. - Eisenhower, Dwight D
Groups or individuals. Mentoring for line and senior managers. Team retreats and think tanks. Supervisory training for those new to leadership or those wanting to add more tools to an already well stocked tool box. Leading Learning |
SUSTAINABILITYSocial, economic and environmental sustainability. Will we survive or thrive? The triple bottom line of our communities, business and families.
Our communities desire it. Consumers are more sustainability savvy. What are you doing to ensure you are operating with integrity in this area? |
CONFLICT RESOLUTIONKeep the peace and move on with win-win outcomes. It's kind of fun to DO the impossible. - Walt Disney Mediation, facilitation, working with the situations you would rather avoid.Whether its a complaining customer, a personal grievance in the workplace or war on the home front. Tools to help form win-win solutions and work tough on the problem while soft on the people. Best tailored to your issues and your people, confidentially , call Lisa. |
Enculturation - What is your organisational culture?
How global is your workplace?
Are your customers from all around the world?
Do you know what they like and how best to serve them?
When is cultural appropriation appropriate?
What makes you - you?
What are you, your business, organistion or customers like?
Understand and create mutually beneficial relationships within a global market place.
How to evolve your corporate culture into something unique.
Embed your organisational culture into everyday actions.
Do Learning: Small World and Pakikisama are two examples of cross cultural communication training programs designed by Lisa contact DO for more details.
Are your customers from all around the world?
Do you know what they like and how best to serve them?
When is cultural appropriation appropriate?
What makes you - you?
What are you, your business, organistion or customers like?
Understand and create mutually beneficial relationships within a global market place.
How to evolve your corporate culture into something unique.
Embed your organisational culture into everyday actions.
Do Learning: Small World and Pakikisama are two examples of cross cultural communication training programs designed by Lisa contact DO for more details.
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